Shipping & Relocation Testimonials

See what our clients are saying...

VAN Boat hipment to Australia - August 2010

Hi Damien, In June of this year I contacted your company, on behalf of my friend Peter who lives in Australia.  Peter was purchasing a boat located in San Diego, and wanted it shipped to AU. Michael Gastil  with your company contacted both me and Peter, and made arrangements to pick up the boat in San Diego, bring it to Long Beach, then ship to AU.  Michael has done a fantastic job in helping Peter get his boat ready for shipment. Kudos to all Schumacher personnel who have been involved in arranging Peter's boat. Keep up the good work. Regards, Bob

PUAR shipment to Singapore - August 2010

Dear Schumacher, Our shipment was delivered to us on Wed. 8/11.  All went smoothly.  They came with 9 people, so it took just one day to unload and unpack the furniture. Thanks for your excellent service. Regards, Yuki

TOBIN shipment to Ireland - August 2010

Greg, Forgot to send this a couple of weeks ago. We got our stuff  bang on time, no damage, and wrapped up like you wouldn't believe. Thanks for taking such good care of us, that's 3 times now. If we ever move again I'll give you a shout, if not then good luck and thanks for everything pal, you're a gentleman. Cheers, Ross

RENKO shipment to Finland - August 2010

Alison, Thx for looking after us. Just to let you both know, the unloading of our stuff was an equally swift and professional operation as the packing at the US end. The local company who did the unpacking (Kuljetus ja Muutto O. Jylha from Jyvaskyla, Finland) was the same who packed us three years ago on our way to Stateside. Both times, their performance was "awesome" (to use an American diplomatic understatement). B/R, Kari

BALASIUS shipment to Germany - August 2010

Hi Damien, I am very satisfied with your service You did a great job. I would love to keep business contact with you and your company. I gave your email to my friends in Germany.  They may buy a van and transfer it from LA to Germany. All the best. Tao

MAEDGE shipment to Germany - July 2010

Dear Steve, I wanted to thank you for the outstanding service that Schumacher and ITO provided, you were professional, responsive and reliable. Our household is now safe and sound in Bonn. I have already recommended your company to two of my friends who will be relocating from the US to Germany soon... Best wishes Britta Maedge

VICTORY shipment to Switzerland - July 2010

Hi Alison,I want to thank you most of all. The service you provided was impeccable all the way through. Making this move has been really challenging and to be 100% honest, the shipping of my cars has been the easiest part. I did not think that would be the case going into this. Does your company ship households? If so, you will be at the top of my list for my next move. Thanks again, James

DRAGO shipments to Australia - July 2010

Hello Wendy, Just a quick note of thanks to you and the company for transporting my vehicle from NY to Melbourne. Your help was much appreciated as this was my first experience at this type of project. Freightnet handled everything at this end very smoothly .Thanks again and take care Nat.

RAND shipment to Malaysia - July 2010

Dear Greg,I just wanted to say “Thank You” to you and your entire crew again for the excellent service.  Every detail of my move to Malaysia was handled professionally and to my full satisfaction. The packing crew that came to my home in Corona and loaded was great. The extra service of letting me bring a few late boxes to your warehouse before adding to the container at Long Beach was greatly appreciated.  Everything was on time, nothing was lost or damaged except a corner chunk broke off the base of a chalk lawn statue which I easily glued  back together. The delivery and unloading crew here in Kuala Lumpur was also quite good and Jason was very helpful.  I’d highly recommend your company and you can quote me or use me for a reference any time.  I have a  three year contract here and will use you for the return trip if I decide to come back to the USA. Regards, Dr. Rand International Medical University (IMU)

WALLANCE shipment to Australia - June 2010

Michael, I have now taken possession of my boat. No transport damage at all. I will certainly be recommending your company, and freightnet to all I know for boat and cars. Appreciate the excellent service. Thanks Matt

GRAMES shipment to Germany - July 2010

To all, Thank you so much for all the hard work, the car has arrived safely and is running great! Special thanks to Bernd and the staff at Pangaea Cargo here in Germany and the staff at TerraTrans, for all the help getting me going and answering all my questions. Thanks agian all, I will diffenatly be using your services on the future and will recommend to all my friends. Lance Grames

PENNEY shipments to Holland - June 2010

Hey Joey,I actually have the Dutch in a sweep. So I hope they do well also. Thanks for getting back to me on this. Your answers help with our time lines.I enjoy working with you as well, and I am sure that we will be working together for quite some time. We have some solid plans for our business and I need someone I can rely on in the US. You have been a great help, so thank you. Regards Aaron.

COX shipment to the UK - June 2010

Dear Schumacher's, Big thank you to all that contributed to moving our goods from Tampa to our new home in Salisbury. All of your kind work and cooperation made our move successful. We will always remember you. Again thank you for your help.
Adam and Caroline

RIZVI shipment to Bangaldesh - June 2010

Alison, thanks for your email.  I will get back to you with our insurance estimates by tomorrow.  This quick note is to say that Agnese and I have not adequate words to describe the excellent service that was provided by Steve and his men.  They arrived on time, packed with speed and purpose that was remarkable, were most considerate about our requests, loaded and packed the containers with precision and care, and finished ahead of schedule.  During the entire period we were constantly impressed by their courtesy, good cheer and the ability to respond with grace.  We are truly grateful to them.  You should be very proud of your crew.  They really did an outstanding job and brought much credit to your firm.With many thanks and warm regards,  Gowher

Bean shipment to the UK - June 2010

Dear Steve, Our shipment was delivered very efficiently on Friday thanks to all your nudging and help. You totally made this happen and without your persistence it might still be lost in transit. Thank you again for your professional service it is a rarity unfortunately in this business. Kind regards - Debra & Jonathan

Dreyer shipment to Norway - June 2010

Hello Martyn, We have arrived in Norway, and are now well established in our new home here. I just wanted to drop you a line and thank you and your crew for the help with our move. All of our belongings made it here, nothing was missing, and not a scratch on anything. :-) We are very pleased, and will certainly recommend you and your company to others. Take care, best wishes, Inger Johanne

Zlatnik shipment to Melbourne - May 2010

Hi Greg, I just wanted to let you know that my stuff was delivered last week - such a painless experience, thank you I'll certainly be recommending you to all. Thanks again for all your help - Serena

Callander shipment to Australia - May 2010

Again thanks for all you help on this Joey.......I know you've gone the extra mile to assist with this one!! ...I plan on posting a very good story on our mustang forum about the prompt service we have experienced with Schumacher's. This may go a long way to shutting down some of the negative comments seen of late on the forum with regards to shipping times and prices Regards, Ed & Monique

Tan shipment to Singapore April 2010

Thanks. Mark, it has been such a pleasure working with you, and yours and your team's reliability give alot of comfort. Your customer service is first class. I will surely be recommending you and Schumacher Cargo any time to people I know. If there are any web site where I can write a comment, let me know, and I will be happy to do that. I will email again when the goods arrive at destination - fingers crossed since I have bought no insurance! All the best, Lauren

Krishnamurthy shipment to Switzerland April 2010

Dear Mark, The team delivered your promise. Schumacher and MIM provided the help we needed. What happened next was what separates great companies from the also-rans. The people who came with the truck called their boss (John) and used whatever time they had before they had to leave for their return trip helping us. What your boys packed, they packed very well. I can't remember any damage so far in anything they packed. Next time, I will follow your advice and leave all the packing to the pros. The teams at Schumacher and MIM offices are good. They are well complemented by the teams that did our pickup and delivery. Our experience was excellent from end to end. We are fans of Schumacher / MIM and look forward to taking your help again on our next move. We are very happy that we found you. God bless you and your friends who helped us on our move. Thanks again, Kalyan & Radha

Frangiosa shipments to Melbourne - March 2010

Hi Jenny, Hope you are well!. We have received all our 4 containers of cars and just want to inform you all the cars have arrived in excellent condition. They were all received in Mebourne exactly the way we delivered them to you warehouse. All our parts have been accounted for as well. On behalf of Julian, Domenic and myself I would like to thank you for all your help in making sure all cars arrived without damage and on time, even the company in Melbourne that unpacks our Containers mentioned how well the cars were packed. Please give my thanks to all your staff especially Orlando and the guys who pack containers. Thanks heaps, Adrian, Domenic & Julian.

Delayen shipment to France March 2010

Hello Jenny, Just few words to say thanks you very much once again for your professional work on our shipment of the 1963 Roll Royce  Hope to do business again. Best regards Merci Alain

Reid Shipment Delivered by Schumacher - January 2010

Rebekah and Luis, Just wanted to say what a pleasure it was this morning with your delivery team, they called ahead and arrived on time, extremely courteous and helpful. They are a credit to your company! Very professional. We received all items in great condition. Many thanks for all of your cooperation. Sincerely David

Brown shipment to Denmark - January 2010

Hi Willie, It was very nice meeting you today. Thank you so much for providing me with the detailed information of what's needed to complete the shipping process. I really appreciate it and I wish we had a chance to work with you from the start; your knowledge and efficiency is outstanding. Thank you again for taking the time to explain the details of this process and being so helpful. Looking forward to finalizing this on Monday and doing future business with you.

U.N. RUSSIAN MISSION N.Y. to Geneva, Switzerland - January 2010

Dear Mark, Today the cargo was delivered to my new home in Geneva. Everything was good and I would like to thank you for your kind help. I will be glad to recommend your company to my colleagues in the United Nations and beyond. Sincerely, Vladimir Zheglov, Russian Mission to the UN in Geneva

WEIBEL shipment to Zurich, Switzerland - January 2010

Hi Martin and Jenny, I wanted to wish you a happy new good year to you. I also want to thank you for allways take good care of me on my shiping needs. I just picked up the car and parts last week and like allways everything was just right, so until soon greetings from switzerland, roger

BUSACKER shipment to The Netherlands - December 2009

Hello Mr. Speed and Mark, I wanted to take the time to say THANK YOU to you both for executing a perfect shipment of my personal belongings.  Can you believe – not a SINGLE thing was broken? It’s truly amazing. It’s to be  expected that a few things won’t survive such a journey, and yet everything arrived intact and in good shape. The organization of it all –every single item had your own stickers and reference #s so that I would be sure to get precisely the # of boxes I’d sent.  You guys sure know what you’re doing! If either of you would ever like to use me as a reference for any potential customers, I would be more than happy to talk to anyone interested. Kindest regards, Angella

Krishnamurthy shipment to Australia - December 2009

Mark, Schumacher people were very good. Angel, Tichomir and Sevdalin were every bit as good as you promised. These guys were polite and professional, in the best sense of the word. They worked well as a team, were focused on their job and did their work quickly and carefully. Angel asked how we found Schmacher. I said I found them on the internet. Angel told me that Schmacher is big, with offices all over the world. Google finds a lot of movers. There are many big companies. However, once a company is big enough for the customer's need, the size of the company doesn't matter much to the customer. What matters is the reputation. I guess many customers (like me) would check the reputation of a mover before trusting them with their posessions. The reason Schumacher has a good reputation is due to people like you and the team you sent home. They delivered what you promised. They worked intelligently and did their best to eliminate stress. Schumacher provides excellent service at a competitive price. From what we have seen so far, we would recommend Schumacher to anyone we know who is considering a move. Warm regards Kalyan

Wilson shipment delivered by Schumacher - November 2009

Thank you for the arrangements made last week. I just want to feedback how excellent the delivery crew were. Punctual, helpful, professional, efficient, friendly and hard working. I have moved house and country many times and I hate having valuable possessions in others hands, these guys gave me total confidence, it was a pleasure to have met them, they made what is a tiring and stressful time pass quickly and calmly. They were 100% professional. It is nice to be able to give such positive feedback. It is all too common these days to get poor service, the delivery crew and the back office support certainly exceed customer expectations. Thanks again Stuart Wilson

Getley shipment to Sydney, Australia - November 2009

Hi Michael, Just a quick email to say thank you to yourself and your staff. I picked up the boat today from Port Kembla at 8am and had it in Sydney at home by midday after unloading(floating boat) Thanks again for all the attention to detail and assisting with the myriad of questions from me being "New" to this process it was greatly appreciated and help allay my apprehension to the process. Will let you know when I have the Tower and boat all assembled and ready for Wake-boarding for Christmas "Down-under". Cheers, Ian

THOR shipment to Norway - November 2009

Ok Martin, I will use this rate from NJ and Houston until further notice from you. Thank you, and please know that it's a pleasure to work with all your employees, it's so simple and easy, I really like the way I do everything online. Thank Ingar

GFOUR PRODUCTIONS shipment to Australia - November 2009

Warren, My guys gave me excellent feedback. Otto was thrilled with the quick attention to the pack (though he arrived unannounced) - it put him forward on his schedule, which is good... He said you could not have been kinder or more helpful and that your guys in the warehouse were excellent in the packing of the container - he sent some photos, looks great, and sounds like everyone had fun while doing it. We appreciate the individual attention and quick response and turn around time you folks offered us... We look forward to continuing a relationship with you folks - you are to be truly commended..... I will send a more formal letter of our satisfaction along with the check. Thank you indeed, Tom

GIBSON shipment to Coats Rica - October 2009

Dearest Alison, I have been in the United States military for over 22 years and have moved 11 times during my career.  The military handles everything from A to Z, therefore you can imagine how daunting this task would seem to a novice at best, for a private move to another country no less! Moving is always a stressful experience no matter how prepared one can be.  You and your team have made this the smoothest experience, no stress, no problems. You all seamlessly behind the scenes, the smoke and mirrors, processed all 19 boxes that have arrived in tact in minimal time. I wanted to take the time to personally thank you and your team for your outstanding professionalism, patience and expertise.  I will highly recommend you and your company to friends and family for their shipping needs. Kind Regards, Mark D. Gibson, Captain U.S. Air Force (Retired)

HOCKLEY shipment to The UK - October 2009

Hi Angela, Thanks for that information and all the good work you have done for us up to this time. We always have a good experience with your company :) Best wishes, Philip

STEPHEN shipment into the U.S. - October 2009

Dear Nik, Your guys were truly amazing! On time, efficient, very pleasant, and they put everything together for me. They also dealt with me very calmly and sweetly when I was getting into a panic. I've never had such great service from a company anywhere in the world! I will recommend you to everyone! Thank you - really faultless service from hard-working, fantastically professional guys. Best wishes, Jaci

Totty shipment to the UK - October 2009

Hi Joey, i have been informed by the seller of the Eldorado that you collected last week, thankyou so much for your efficient service in the fast collection of the eldorado, i am really impressed with your service. I am away from my office on a business trip until Sunday, so will it be ok if i make the shipping payment for the Eldorado on Monday Morning, i hope that this is acceptable. I have another 3 vehicles that i will need shipping from the USA to the UK, they are a Ford Mustang, Mercury Montego, and a Ford Thunderbird, all purchased within the last week, i am also now in the process of purchasing several other vehicles that will need shipping within the next few weeks as soon as the purchasees are complete,i will send you details next week on these.Regards, Mike 

Sakhanevitch shipment to France - September 2009

Dear Martyn, Just wanted to drop you a note and let you know that I got my car today! :) All went very smoothly and I just wanted to express my gratitude for Schumacher's and YOURS professionalism and outstanding work!  Thank you very much, it was ALWAYS a pleasure dealing with you and much luck with everything! :) All my best, Irina

Phipps shipment to Australia - September 2009

Hi Greg, I just wanted to say thank you for everything. Our shipment was delivered late last week and everything was in perfect order and condition. (Even my girlfriend's clothes were pristine which was the most important thing!). You and your company were great to work with and very professional.  We certainly will be using you again when we do our next move. BTW - Melbourne is beautiful and this country has been fantastic so far. Thanks again, Matt

Petersen shipment to Denmark - September 2009

Hi Karolina, I just want to let you know that our cars and moving boxes have arrived in Denmark. We were very happy with the service you provided and we will definitely consider your company again if we need to move anything big. Thank you for your kind help! Best regards, Nicolai and Ai

Mantis Inc./ GT Knives - shipment to Australia - August 2009

Warren, I want to Thank you for all of your help with the nightmare shipment, I don’t know how to tell you how much you have done to save this order and most importantly the future orders that we will now get because you saved the day for us. The truck was where you said it would be at the time you said it would be there. I went to the site and they are already printing the goods and we might get them finished back today, I owe you big time. Ivan, This is why we only want to use our freight company, Please make sure that Warren is always copied on orders that are getting ready for shipment so that he may get his magic going on this end. Thank You Gary - R West Famous Trails

JONES shipment to Wales, UK- July 2009

Dear Martyn, Many thanks for your prompt attention to this matter on your return to the office. The shipment arrived and most of the packages have been unwrapped. So far all is in excellent order. The removers at this end told me that they had dealt with numerous consignments from the States and none were wrapped and packed as well!! It therefore looks as if I will not need any of the papers you sent. My wife and I appreciated your friendly manner and competent attention. With greetings and good wishes Hywel.

ANDERSON shipment to the UK - June 2009

Hello Warren, Picked the bike up from Thamesport some weeks ago now. Just getting in to the restoration now and finding just how much a mess it is! lots of work / money ahead of me to get it back to a decent machine.Just to thank you and the Schumacher team for a job well done, you made the shipping of the bike from the other side of the world so easy for me i do not know why i worried in the first place. When i find another suitable bike i will give you a call. I would have no hesitation in recommending your transatlantic shipping service to anyone All the best - John

Santore Shipment to Germany - June 2009

Hello Jerry, Just a quick note to let you know that the packages arrived flawlessly and that the agents on the other end were competent and courteous.  Thanks for the great, honest service at a fair price and I will definitely get back in touch with you again when we are ready to ship the rest of our goods or perhaps a car here to Germany.  Take care and all the best wishes,Steve

GENTSCH Shipment to The Netherlands - June 2009

Hallo Joey, I would like to say a big thank you for the good service w/o all trouble. it was easy as pie ;-) marlog did also a good job here in Europe. greetings Brian (48 Chevy Fleet Line)

CHRISTIE’S shipmen t to Australia - June 2009

Hi Wazza, Just wanted to give you the heads up that the car arrived in good shape (so they tell me) in Melbourne and is now at my mechanics getting the first service it's had in 35 years.  I wanted to thank you for all your help and will continue to recommend you to friends and colleagues. Cheers Robbie Richards | CHRISTIE’S | Assistant Vice President

STEINAUER shipment to Switzerland - June 2009

Hello Alison. Finally, after some vacation on Cyprus, I was able to pick up my 1937 Ford in Switzerland last Friday Everything went smooth, there is no apparent damage on the outside of the car.I once more wanted to thank you personally for your managing of that common shipment. Two cars from two starting points to split destinations - we didn't make it simple for you, and I must say, I particularly appreciated your short answering time and your prescise answers. Thanks. If someone asks me about car shipping from the US, I will glady recommend Schumacher and tell them they should contact you. So now it's time to get to work again. Enjoy the beautiful spring days! Best regards Daniel

BRAUN Shipment to the UK - May 2009

Dear Steve and Pamela, I received my shipment yesterday and wanted to take this opportunity to thank you for your wonderful service. It's been a true pleasure to work with Schumacher Cargo - start to finish! Everything went extremely smoothly and I didn't have to worry for even a second that anyhing would go wrong. I keep recommending your company to anyone who is asking me about who I used for my overseas move. So, THANKS again for making my move such a great experience and all the very best!  Lucy.

BTR IMPORT shipment from the UK - MAY 2009

Dear Cynthia, Just a quick note to ask you to thank Luis for his assistance yesterday, his professional attitude and willingness to help are a credit to your company. I trust we will work together in the future. Thanks and Regards – John Morley, BTR International Ltd – UK

KAI shipment to Germany - May 2009

Dear Mr. Baker, My name is Rebeka and I am your loyal customer since last year. I am writing this letter to thank you for your cooperation and to tell you how much I appreciate the work that is being done by your employees. I would especially like to mention some employees: Ms.Wendy Gomez, Ms Pamela Plump and Ms Karolina Zawadzka, they has been a great help ever since I've started cooperating with your company. I would like to highlight their positive attitude towards their work and the fact that they always help and make me feel like I am the single most important customer of this company. In addition, I would also like to mention that I hope we will be doing business in the future as well and I would also kindly ask you to pass my highest regards to Ms Wendy Gomez, Ms Pamlea Plump and Ms Karolina Zawadzka. Thank you in advance.

GAUDY shipment to Belgium - May 2009

Hi Alison - last weekend I picked up my car in Antwerp. As Filip promised it was a matter of 5 minutes and the car was released and on it's way to Bruxelles and on to Switzerland. Driving approx. 600 miles through 5 different countries was quite a thrill. But having zero problems was heaven.  Thank you all very very much, could not have done it without you. Let me know whenever you make it to this side of the Pacific. Best regards, Butch & Sabine.

SCHNAIR shipment to Belgium - May 2009

HELLO Jenny - Just to let you know  - YOU DID A GREAT JOB. THE container arrived 10 days ahead of time ---- giving me time to orginize getting the cars licenses for THE wedding. Cars & everything were  safe & sound and the Belgium driver helped me to  start unpacking  - -untile the hired help arrived after lunch; THANK YOU. We still have MY BMW Left in Los Angeles it looks like the government may allow me to bring it here. They will let me know after summer. SO YOU MAY NOT BE THROUGH WITH ME YET!!!!!!!!!!. THANK YOU SO MUCH. YOU came through  very nicely. Sincerely - Mike & Irene.

GRAY shipment to the UK - April 2009

Just to let you know that I have been dealing with Alison Kane your Washington, DC sales representative. I have been involved in shipping a car and trailer from the US to the UK via Houston. I have been very impressed by the professionalism of Alison who has done a considerable amount of work for me in what was not a straightforward issue – keeping me informed and providing advice when needed. My arrival at Houston also went well. I was received by a very nice  – sorry can’t remember his name – helpful, informative and made me feel welcome. Jerry the guy in charge was also very helpful and was able to convince me that everything would go to plan and smoothly – which it apparently did. I will be undertaking a home move at some stage and will doubtless contact Alison  to assist me. Best Regards John

RITCHIE shipment to Australia - April 2009

Hi Greg, I received the invoice from Pamela in your accounts department and I think the increase in price is completely fair and understandable. I also wanted to pass on some feedback to you regarding your crew that collected my items last week. They were AWESOME!!! They were so professional, so fast and a joy to watch, I have never seen packing like it, especially when it came to my larger furniture items. So unless my goodies get abducted by pirates in the Pacific, I have full confidence that all my items will arrive in Sydney in fine form. So thank you for all your effort, it really has been a pleasure dealing with you and your company, and I look forward to thanking you again in June (hopefully), when my goodies get delivered to my new home. - Justine

WRIGHT shipment to Melbourne, Australia - March 2009

Hey Greg and Mary,I just wanted to let you know that our "stuff" arrived this week, having commenced their journey early December from Los Altos, CA. All our things arrived intact and the receiving process was wonderfully handled by King and Wilson in Sydney, Australia.
With all the stresses associated with our departure from the US, it was such a relief that the process of getting our gear home was handled so well. I have recommended your services to our US friends, one of whom currently have you shipping their things to Melbourne. Thanks again - Christine

SMYTH shipment to MELBOURNE, AUSTRALIA - February 2009

Steve -  Just a note to let you know that our boxes arrived safely in Melbourne.  We are still in Dubai but my family members have carefully stacked them in our lounge room awaiting our arrival.  Thank you for the absolutely first class care all members of your team provided to us, from your timely and professional information to patience at our indecisiveness, the delightful guys you sent to pick up the goods who seemed amused at the casual "Australian" attitude,  the prompt accounts department that facilitated the payments and of  course Ekaterina at the Melbourne end who kept us informed all along  the way and has even given me a contact from the Dubai boxes! The whole operation was seamless. Thank you again, Wendy and Robin.

AL MANNI shipment to DOHA , QATAR - January 2009

Pamela, Again you meet my expectation and make my day, i just received my car last week.
"if Michael Schumacher can't make it on time Schumacher shipping can" hehe...
Thank you again and it was nice doing bizn's with you. Regards, Azzam 

STRUBE shipment to Sydney, Australia - January 2009

Hi Greg I just wanted to say thanks for such great service. Victor and the guys did an amazing job and I'm feeling very relaxed indeed about having put all our worldly goods into your hands. I believe you are already speaking to my friend Jason about shipping to England and I will be sure to recommend you to others. Thanks again

STEIRA shipment to Norway - January 2009

Dear Mr. Baker, We moved from Santa Monica to Oslo, Norway. I just wanted to let you know that we had a wonderful experience from start to finish. Greg Speed is definitively an asset to your company. He was very helpful, patient, strait forward and he answered all my 1000 questions:) His Customer Service skills are absolutely top notc! All the best for 2009 - Sincerely Siv 

CHAMBERS shipment to the UK - January 2009

This was a huge undertaking for me. Steve, you were the first person I talked to. You were normal, not a salesman shoving things down my throat and you lead me, a complete novice into the shipping experience, into a comfort zone. The whole process was a like a precision mechanism; E-mails, notifications, specific time of arrival of packers. (Your crew were) courteous, respectful and willing to answer any of my questions.  I loved the on-line tracking feature. May you truly feel our appreciation and thanks for being such experts at your jobs.
Sincerely and with much gratitude, Sue