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Customer Fraud Alerts

Schumacher Cargo Logistics, Inc. knows you work hard for your money. That is why we want to provide you with some tips that may help you avoid being scammed.

It has come to our attention that various Internet solicitations have appeared with increased frequency on such posting boards as Craigslist.com, Facebook, as well as bogus web sites looking similar to ours encouraging customers to use their fraudulent services and also to deposit escrow funds to secure services via payment through Western Union payable to www.schumachercargo.com. Please be advised that Schumacher Cargo Logistics, Inc www.schumachercargo.com or www.sclusa.com are not in any way connected to this solicitation which is in fact fraudulent. Craigslist, Western Union, Facebook and law enforcement have and are being continually advised.

Additionally, we have been made aware of an Advance Fee Scam involving the unauthorized use of a brand name such as the Schumacher Cargo Logistics, Inc® brand name, website and email address.

The scammer lures the victim (e.g., potential customers) by posting similar shipping services. The scammer uses online classified ad services such as craigslist.org as well as fake web landing pages to post such offers.

Here are some tips to help you avoid such scams:

  • KNOW THE PERSON YOU ARE SENDING MONEY TO - you receive an email from a Schumacher Cargo Logistics, Inc Sales Associate with payment instructions, call the requesting office using the phone number located in our Contact Information Details
  • CRAIGSLIST IS NOT INVOLVED IN ANY TRANSACTION, and does not handle payments, guarantee transactions or provide escrow services.
  • Schumacher Cargo Logistics, Inc. does NOT accept payment from WESTERN UNION or PAYPAL.
  • USE CAUTION WHEN GIVING OUT FINANCIAL AND OTHER PERSONAL INFORMATION VIA EMAIL (bank account number, credit card number, social security number, etc.)
  • AVOID DEALS INVOLVING WEB SITES WITH ONE PAGE. THIS IS CALLED A LANDING PAGE AND THER ONLY TO ENTICE YOU TO ENTER PRIVATE INFORMATION. ONLY A SCAMMER WILL "GUARANTEE" YOUR TRANSACTION.
  • These types of scams often claim that an MTCN or confirmation code is needed before withdrawing your money - this is FALSE, once you've wired money, it is GONE.

Most scams involve one or more of the following:

  • Inquiry from someone far away, often in another country.
  • Western Union, Paypal, Money Gram, cashier's check, money order, or a service "guarantee."
  • They do not show a valid USA address on any documentation for you to check upon.
  • Inability or refusal to meet face-to-face before consummating transaction.

Who should you notify about fraud or scam attempts?

  • FTC toll free hotline: 877-FTC-HELP (877-382-4357)
  • FTC online complaint form (www.ftc.gov)
  • Internet Fraud Complaint Center (www.ic3.gov)
  • Non-emergency number for your local police department.
  • The government agency in your country responsible for dealing with fraud

Thanks in advance.

Written by Damien Shields

Schumacher Cargo Logistics – Head Office
(Tel) 562 408-6677 – Los Angeles, California – USA
customercare@sclusa.com

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